Every PROMPTLRD purchase is covered by a 3-day money-back guarantee, starting at the timestamp of your verified purchase. If the library isn't a fit in your first 3 days, email support@qol.one with your Stripe receipt and we refund in full — even if you've already downloaded the crew. No forms, no friction, no questions.
Genuine billing errors — duplicate charges, or charges after a confirmed cancellation — are refunded outside the 3-day window with no time limit. Send the receipt and we fix it. Unhappy at any point after day 3? Reach out anyway: every request gets a real review by a human, and we do our best to make it right.
Refunds are processed to the original payment method via Stripe and typically appear within 5–10 business days depending on your bank. By purchasing, you agree to contact us and give us the chance to resolve any billing issue before initiating a card dispute.
EU customers: PROMPTLRD products are digital content delivered immediately after purchase. By completing checkout, you expressly consent to immediate delivery and acknowledge that you thereby waive the EU 14-day right of withdrawal for digital content (Directive 2011/83/EU, Art. 16(m)). The 3-day money-back guarantee above applies to you all the same.
PROMPTLRD (promptlrd.com) is operated by Aeocraft LLC, part of the QOL network ("we," "us"). This policy explains what personal information we collect, how we use and share it, and the rights you have over it. For any privacy question or request, contact support@qol.one.
utm_source, utm_campaign, utm_medium, ref) from the URL, keep them in your browser session, and attach them to a mailing-list signup or checkout so we can understand which campaigns work. These describe the link you followed, not you personally.We do not sell your personal information, and we do not use it to build advertising profiles.
PROMPTLRD does not currently run analytics tools or advertising
trackers (no Google Analytics, no Facebook Pixel, no advertising
cookies) on its pages. We use your browser's local storage —
not tracking cookies — for two things: to remember
marketing attribution parameters during your visit
(sessionStorage), and to remember your Crew Builder
result (localStorage). Stripe may set its own cookies on
its checkout pages to process payment and prevent fraud, governed by
Stripe's privacy policy. If we enable purchase-conversion measurement
in the future, we will update this policy before doing so.
We share personal information only with the service providers needed to run PROMPTLRD:
We share personal information only: (1) with the service providers listed above, acting on our behalf to run the service; (2) if required by law, subpoena, or valid legal process; and (3) in connection with a business transfer (e.g. a sale or reorganization of Aeocraft LLC or the QOL network), in which case this policy continues to govern your information. We do not sell your personal information or share it with advertisers.
Purchase and payment records are retained by Stripe and by us (via Stripe) for as long as needed to support refunds, chargebacks, tax, and accounting obligations. Mailing-list data is retained until you unsubscribe or ask us to delete it, after which it is removed from active lists. Crew Builder answers stored in your browser stay only on your device and are cleared when you clear your browser storage. Technical server logs are retained on a short rolling basis by our hosting provider.
Everyone. Regardless of where you live, you can email support@qol.one to access a copy of your data, correct it, delete it, export it, or unsubscribe from all email. We respond within 30 days (and aim for well under that).
EEA / UK (GDPR). If you are in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. Our legal bases for processing are: performance of a contract (to deliver a purchase you made), your consent (for optional marketing email — which you can withdraw at any time), and our legitimate interests (to secure the site and measure marketing). You may lodge a complaint with your local data-protection supervisory authority. Because our providers are based in the United States, your data is transferred to and processed in the U.S.
California (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to request access to and deletion of it, and to correct it. We do not sell or "share" (as defined under the CPRA) your personal information, and we have not done so in the preceding 12 months. We will not discriminate against you for exercising any of these rights.
To exercise any right, email support@qol.one. We may need to verify your identity — typically by confirming control of the email address on file — before acting on a request.
PROMPTLRD is operated from the United States, and the third-party providers above process data in the United States. We serve the site and make our API calls over encrypted HTTPS/TLS connections, and we rely on the security programs of Stripe, Resend, and Vercel for data they hold on our behalf. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
PROMPTLRD is intended for business users and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has provided us information, contact support@qol.one and we will delete it.
We may update this policy as the product or our practices change. Material changes will be reflected by updating the "Updated" date at the top of this page. Continued use of PROMPTLRD after a change means you accept the updated policy.
Questions or requests about your privacy: support@qol.one. Operator of record: Aeocraft LLC, part of the QOL network.
PROMPTLRD (promptlrd.com) is operated by Aeocraft LLC, part of the QOL network.
PROMPTLRD sells one-time digital downloads — ZIP archives containing AI-employee prompt templates, a configurator app, and supporting documentation. Pricing tiers (Starter, Business, Enterprise) determine the size and scope of the included library.
Free updates are included for the lifetime of the product. Enterprise includes 1 year of new-employee additions. We don't pre-commit to a feature roadmap; updates ship when they ship.
promptlrd.com is hosted on Vercel and uses third-party services (Stripe, Resend) for payment and email. We aim for high uptime but don't offer a contractual SLA. If you can't reach your download page, your Stripe receipt email contains a stable link that works as long as your session is paid.
PROMPTLRD is provided "as is." We're not liable for indirect, incidental, or consequential damages arising from use of the product. Maximum liability is capped at the amount you paid.
These Terms are governed by the laws of the United States and the State of Illinois, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Illinois, except where applicable consumer-protection law requires otherwise.
Support: support@qol.one
Refunds & billing: support@qol.one
Press & partnerships: support@qol.one
Operator of record: Aeocraft LLC (part of the QOL network).